Designs Ops in Pursuit of Alignment
A story of a cross-team initiative to define a visual and interaction language that developers and designers alike will use and contribute back to.
A Forecasting Tool & Perceived Efficiency
Task completion time does not tell the whole story of efficiency. Perceived efficiency, or how fast the task felt, is just as important. This project showed us how visual design and information architecture affected users' perceived efficiency.
A First Date With Your User
"Onboarding is like a first date with your user (MK Cook)." You want to make a good impression so the user will return for a second experience.